E-Government

The government always have a responsibility to keep in touch and talk to people in the UK. E- Government stands for electronic government which involves digital links between the government and citizens; for example, wide area networks, the Internet, and mobile computing that have the potential to make relationships better between citizens, businesses, and other arms of government. These types of different types of technologies can help in a variety of different ways such as helping the government deliver services to citizens to improve relations between business and industry, citizen’s being able to access certain information, or more efficient government management. This results in there being less exploitation, greater convenience, revenue growth, and cost reductions. Citizens also make it clear that it doesn’t always have to be the government who communicate with us but we (citizens) can help to communicate to them (government). Citizens communicate to the government in a transactional manner. Citizens can find a variety of different information from going online to see how much tax/ insurance is on certain houses and cars. We can also find out information depending in which area you are situated in such as information on crime rates, school performance etc. Citizens can also, book driving tests, apply for driving tests, claim benefits, get health advice, check travel advice, and get information about employees’ rights all through communication between citizens and the government.

Advantages

- For anyone who wants to contact the government it saves them time and money. - The society is moving towards having more e-government online, it make it more accessible for people.
- Anyone can access different types of e-government
- It’s quick and easy to access as long as you have access to the internet.
Disadvantages

- Because most e-government services are technology based it’s easy to have problems with the service you need, this could causes a lot of difficulty.

- It’s based more on a younger generation for example, senior citizens, who would not have much experience using the computer probably wouldn’t understand how to access e-government services.

- People need to be able to access the internet for e-government services which are on offer therefore if you do not have any access to the internet you are unable to find out the information you need.

Personal experiences

Because I am only 16 I haven’t had any personal experiences with e-government, however when I turn 17 I will because I will be able to apply for driving lessons and my driver’s licence through the government. Also because I am still living at home with my parents I don’t have to pay any council tax to the government.